The Most Frequently Asked Disney Genie+ Questions — Answered

With the announcement of the new paid FastPass system, aka Disney Genie+, coming to both Walt Disney World and Disneyland, there have been plenty of questions.

And, yes, this means that FastPass+, FastPass, and MaxPass are officially retired.

disney genie walt disney world disneyland

We know it’s a lot of information and overwhelming, to say the least.

But, we are here to try to answer (what we can) when it comes to all of the questions you may have about Disney Genie, Genie+, Lightning Lanes, and more.

Keep in mind that we might not have answers to every question, but we will do our best to provide the necessary information to the greatest of our ability — and as we learn more, we’ll be sure to share that info (and update this post!).

With that, here are the most frequently asked Disney Genie+ questions — answered!

In this article

DISNEY GENIE QUESTIONS

disney genie service at disney world and disneyland

What Is Disney Genie?

Disney Genie is a new digital service built to help you “maximize your park time, so you can have more fun.”

It includes a personalized itinerary feature that helps you map out an entire park day, including attractions, dining, entertainment, and more.

Disney Genie will bring “existing planning features together in one place,” like virtual queues, dining and experience reservations, mobile order, a virtual assistant, and more.

Basically, it’s a planning tool. 

As detailed by Disney, “Our complimentary Disney Genie service creates your best Disney day inspired by your party’s top interests. Upon launching Disney Genie service in the app, you’ll have the opportunity to share what you’d like to do in a few easy steps. You can plan specific attractions, foodie experiences and entertainment, and special interests like Disney princesses, villains, Pixar, Star Wars, thrill rides and more.”

Disney Genie can even remind you that you’re eligible to book dining reservations and activities within the Enchanting Extras Collection.

disney genie breakdown

Here’s a more detailed breakdown:

  • Tailored Recommendations: Receive attraction and dining recommendations throughout the day inspired in part by what you told Disney Genie service you’re most interested in doing. Disney Genie will also display a good time to go to an experience and an idea of the forecasted wait. If you want to swap a recommendation, you can.
  • A Personalized Daily Itinerary: There is a “My Day” tab where you’ll find Disney Genie recommendations and any plans you’ve made, including dining reservations, Disney Resort hotel reservations, and activity bookings. You can also virtually chat with a Cast Member who can help answer any questions.
  • A Custom Tip Board: You can see estimated wait times for your top attractions, entertainment, and dining. You’ll also be able to order food, make dining reservations, check into a restaurant, request to join an available virtual queue (currently only available at Remy’s Ratatouille Adventure in Epcot), and even book arrival times for the new Lightning Lane entrance at select experiences, but only if you’ve purchased Disney Genie+. More on that below.
Genie+

How Much Does Disney Genie Cost?

The basic Disney Genie is free for all guests.

Where Can You Access Disney Genie?

Disney Genie is built into both the My Disney Experience and Disneyland apps. It won’t be available via a web browser.

DISNEY GENIE+ QUESTIONS

new disney plus system at disney world and disneyland

What Is Genie+?

Genie+ is the new paid-FastPass system. It’s similar to the now-retired MaxPass at Disneyland.

You’ll choose the next available time to arrive at a variety of attractions (like Big Thunder Mountain Railroad, Haunted Mansion, and Millennium Falcon: Smugglers Run) and other experiences. 

When your return time is called, you’ll enter the attraction via the “Lightning Lane,” which is the new word for FastPass lines.

Genie+ also includes Disney parks-themed audio experiences and photo features to capture your memories, like augmented reality lenses for those visiting Disney World and unlimited Disney PhotoPass downloads for those at Disneyland.

This means guests at Disney World who purchase Genie+ do not get unlimited PhotoPass downloads.

When Does Genie+ Go Into Effect?

Genie+ launches on Oct. 19, 2021 at Disney World. It will launch “later this fall” for Disneyland Resort.

How Much Does Genie+ Cost?

Genie+ offers guests the chance to skip the line for select attractions — for a daily fee.

Pricing is as follows:

  • Disney World: $15 per ticket per day
  • Disneyland: $20 per ticket per day

Where Can You Access Genie+?

Both Disney Genie and Genie+ are built into the My Disney Experience and Disneyland apps.

After It Debuts, When Can You Buy Genie+?

Guests wishing to purchase Genie+ outside of a package will be able to buy Genie+ on the day of their visit, starting at 12 a.m. EST. This doesn’t mean you have to stay up until (or wake up at) midnight to do so or that Genie+ will sell out, but simply means that once the day changes, you can start purchasing Genie+.

Can You Add Genie+ To An Already Booked Disney Vacation Package?

Yes, you’ll be able to add Genie+ to your previously booked vacation package or tickets.

Do I Have To Get Genie+ For Every Day Of My Trip?

No, but there are some important details to take note of, including:

Genie+ can be purchased as an add-on ticket option, valid for the length of guests’ stay, but only for:

  • Standalone, date-based tickets at Disney World
  • Most standalone tickets at Disneyland
  • Vacation packages to both Disney World and Disneyland with these tickets

Otherwise, you’ll purchase Genie+ each day you want to use it as an in-app feature purchase.

This is Important: 

  • When Genie+ is purchased with a ticket or vacation package ahead of a visit, Genie+ is purchased for the entire length of your ticket (all days of a multi-day visit). 
  • When purchased on the day of visit, guests will purchase Genie+ for a single day.

This means, you do have the option to pick and choose when you want to use Genie+.

lightning lane selections genie+ disney world

Can I Purchase It Ahead Of Time?

You can only buy it ahead of time when Genie+ is purchased with a ticket or vacation package.

Disney has said that “when purchased ahead of time, you must purchase Genie+ for the entire length of your stay (all days of a multi-day visit).” 

But, although not very clear, we assume that they mean you’ll only pay for the Genie+ service for the length of your ticket.

Otherwise, you’ll purchase Genie+ each day you want to use it as an in-app feature purchase.

When Purchasing Genie+ For Entire Length Of Stay, What About Non-Park Days?

For eligible guests who choose to purchase Genie+ for their entire length of stay, you will only pay for the service on the days you plan to visit the parks. 

Remember: When you purchase Genie+ for the length of your stay, the price is based upon your ticket length, not the number of nights in your hotel.

You don’t have to buy Genie+ for non-park days.

Does Genie+ Offer Perks For Guests Staying On-Site?

Not really, especially because all Disney World guests (both onsite and off) who have purchased Genie+ can book their first attraction starting at 7 a.m. EST.

Disneyland guests can start booking Genie+ selections once they enter the parks.

Note: If your goal is to make your 1st selection right at 7 a.m., it probably makes the most sense to just purchase Genie+ a few minutes before 7 a.m. (instead of waiting up until midnight the night before) so that you are ready to go when the selection windows open. As we said above, there’s no advantage to purchasing it at midnight; you can’t make any selections until 7 a.m.

How Does Genie+ Work With The Park Hopper Option?

This option can be used across multiple theme parks and for those with valid theme park admission that has a Park Hopper benefit.

But, keep in mind that you can’t Park Hop until the afternoon. And, in order to Park Hop, you must have first visited the park where you held your Park Pass reservationfor that day.

You’ll be able to reserve attractions in a different park than the one where you started your day after 1 p.m. (at Disneyland) and after 2 p.m. (at Disney World), when park hopping begins at each respective resort.

Does Everyone In Your Group Have To Purchase Genie+?

This is a very good question and one that we’re not entirely sure about just yet.

That said, our best guess is (and based on what MaxPass once offered), not everyone in your party has to buy Genie+.

If not everyone in your group wants Genie+ (or you want to save money), you will most likely have to buy Genie+ on a day-to-day basis, instead of ahead of time for your entire length of stay. 

If you’re eligible to (and choose to) purchase Genie+ for your entire length of stay, you might have to purchase the service for everyone in your party. 

Keep in mind that if not everyone in your group has Genie+, they won’t have access to the Lightning Lane queue for select attractions.

This isn’t a situation where 1 person in a group can buy Genie+ and then get access to Lightning Lane queues for all guests in their party.

We will let you know more about this as soon as we learn more.

Will Genie+ Sell Out? Will There Be A Cap On How Many Guests Can Buy It Per Day?

Disney has confirmed there is no limit on how many people can buy Genie+ on a daily basis. 

In the words of Disney (via a Disney Travel Agent webinar held on Oct. 11, 2021): Genie+ “will not sell out for any given day.”

How Does Genie+ Work With Groups?

We have yet to learn exact details about how Genie+ will work with groups.

It makes the most sense that there will be a system in place that is similar to how FastPass+ worked where Disney World guests will be able to select eligible Genie+ people from their Family and Friends list in the My Disney Experience app when making Genie+ (and Lightning Lane) reservations, instead of everyone having to do it individually.

We don’t have details about how this will work at Disneyland, either.

Which Attractions Are Included With Genie+?

Here are Disney World’s Lightning Lane attractions available at launch:

MAGIC KINGDOM

Individual Lightning Lane Selections

  • Seven Dwarfs Mine Train
  • Space Mountain

Disney Genie+ Lightning Lane Selections

  • Big Thunder Mountain Railroad
  • Buzz Lightyear’s Space Ranger Spin
  • Dumbo the Flying Elephant
  • Haunted Mansion
  • “it’s a small world”
  • Jungle Cruise
  • Mad Tea Party
  • Mickey’s PhilharMagic
  • Monsters Inc. Laugh Floor
  • Peter Pan’s Flight
  • Pirates of the Caribbean
  • Splash Mountain
  • The Barnstormer
  • The Magic Carpets of Aladdin
  • The Many Adventures of Winnie the Pooh
  • Tomorrowland Speedway
  • Under the Sea ~ Journey of The Little Mermaid

EPCOT

Individual Lightning Lane Selections

  • Frozen Ever After
  • Remy’s Ratatouille Adventure

Disney Genie+ Lightning Lane Selections

  • Disney and Pixar Short Film Festival
  • Journey into Imagination with Figment
  • Living with the Land
  • Mission: SPACE – Green
  • Mission: SPACE – Orange
  • Soarin’
  • Spaceship Earth
  • Test Track
  • The Seas with Nemo & Friends
  • Turtle Talk with Crush

HOLLYWOOD STUDIOS

Individual Lightning Lane Selections

  • Mickey & Minnie’s Runaway Railway
  • Star Wars: Rise of the Resistance

Disney Genie+ Lightning Lane Selections

  • Alien Swirling Saucers
  • Beauty and the Beast Sing-Along
  • Disney Jr. Dance Party
  • For the First Time in Forever: A Frozen Sing-Along Celebration
  • Indiana Jones Epic Stunt Spectacular – Returning December 19, 2021
  • Millennium Falcon: Smugglers Run
  • Muppet*Vision 3D
  • Rock ‘n’ Roller Coaster
  • Slinky Dog Dash
  • Star Tours
  • The Twilight Zone Tower of Terror
  • Toy Story Mania!

ANIMAL KINGDOM

Individual Lightning Lane Selections

  • Avatar Flight of Passage
  • Expedition Everest – Legend of the Forbidden Mountain

Disney Genie+ Lightning Lane Selections

  • Celebration of the Festival of the Lion King
  • DINOSAUR
  • Feathered Friends in Flight!
  • It’s Tough to Be a Bug!
  • Kali River Rapids
  • Kilimanjaro Safaris
  • Naʻvi River Journey
  • The Animation Experience
walt disney world available lightning lane attractions

Here are Disneyland’s Lightning Lane attractions available at launch:

DISNEYLAND PARK

Individual Lightning Lane Selections

  • Star Wars: Rise of the Resistance

Disney Genie+ Lightning Lane Selections

  • Autopia
  • Big Thunder Mountain Railroad
  • Buzz Lightyear Astro Blasters
  • Haunted Mansion
  • Indiana Jones Adventure
  • “it’s a small world”
  • Matterhorn Bobsleds
  • Millennium Falcon: Smugglers Run
  • Roger Rabbit’s Car Toon Spin
  • Space Mountain
  • Splash Mountain
  • Star Tours – The Adventures Continue

CALIFORNIA ADVENTURE

Individual Lightning Lane Selections

  • Radiator Springs Racers
  • WEB SLINGERS: A Spider-Man Adventure

Disney Genie+ Lightning Lane Selections

  • Goofy’s Sky School
  • Grizzly River Run
  • Guardians of the Galaxy – Mission: BREAKOUT!
  • Incredicoaster
  • Monsters, Inc. Mike & Sulley to the Rescue!
  • Soarin’ Around the World
  • Toy Story Midway Mania

As noted above, some of the most high-demand attractions (like Seven Dwarfs Mine Train at Disney World and Radiator Springs Racers at Disney California Adventure) will not be available with Genie+. 

If you wish to skip the lines on those, you’ll have to pay for an a la carte individual Lightning Lane pass. More on that below.

How Many Genie+ Selections Can You Make At A Time?

You’ll make one attraction selection at a time, with the ability to make another reservation immediately after scanning into an attraction.

You have to redeem a Genie+ Lightning Lane selection before you can book another one — or you’ll have to wait 120 minutes from time of booking, whichever comes first. The Disney Genie app will notify you when you can book another selection.

Disney has stated that you will only be able to use Lightning Lane once per attraction per day (for both Genie+ and Individual Lightning Lane).

For example: If you wanted to make a Genie+ Lightning Lane selection for Splash Mountain, you can only use Genie+ once to ride Splash Mountain on that particular day.

Important: you can only make Genie+ selections on the day of your visit, not ahead of time. 

Can Genie+ Selections Be Modified Or Canceled?

Yes, these selections can be canceled and replaced with a new attraction reservation.

Will Attractions Sell Out Of Availability?

There is always a chance return times for select attractions will go faster than others and sometimes even run out for the day.

This is where you’ll have to prioritize certain rides over others and make sure you snag reservations for attractions at the top of your list, especially if you don’t want to wait in a Standby Line.

Remember, you aren’t going to be able to pre-select your return time. 

Think of it this way:

FastPass+ was like making a reservation for a restaurant. You got to pick the time you wanted to dine.

Genie+ is more like adding your name to the waiting list at a restaurant. You’ll be snagging the NEXT available spot in the Lightning Lane line; you don’t get to choose what that time is.

How Does Genie+ Work With Disability Access Service (DAS)?

The Disability Access Service (DAS) program at Disney World and Disneyland will now include the ability to enroll in the program pre-arrival and for DAS participants to select attractions directly in the app. 

These options will be available in addition to the existing, in-person DAS program.

Pre-Arrival Registration

You now have the option to pre-register for DAS before you leave home.

This is done via a live video chat (offered in English only) with a Cast Member as early as 30 days in advance of your park visit.

During your chat with a Cast Member, you’re able to select up to 2 experiences per day (subject to availability) using the new DAS Advance planning option. This pre-selection option is new.

Once you’ve made your selections, if the experiences you choose have availability, you’re then given your return window that you can redeem on the day of your visit. Those return times will show up in your My Disney Experience account.

Per Disney: “Please keep in mind that DAS Advance selections must be booked at least 2 days prior to the day you plan to redeem them, and you will not be able to make selections on the day of your visit.”

Return Time Self-Selection

You’ll also soon have a new way to get return times when you are in the parks.

The way DAS currently works is that you must physically visit an attraction to receive a return time.

However, beginning Oct. 19 (the same day Disney Genie launches), you’ll be able to do all of that inside the My Disney Experience app.

Also, know that Genie+ and the individual paid Lightning Lane attractions can be paired with DAS.

But, while the Advanced DAS Selections are free if you qualify for DAS, you’ll have to pay for Genie+ and the individual Lightning Lane Selections.

Can You Use Genie+ During Early Theme Park Entry And Extended Evening Theme Park Hours At Disney World?

While this hasn’t been clarified by Disney World just yet, our best guess is no.

Before FastPass+ was retired, guests weren’t able to make FastPass+ reservations during Extra Magic Hours. 

We believe this will be the same rule when it comes to both Genie+ and individual Lightning Lane attraction selections during Early Theme Park Entry and Extended Evening Theme Park Hours.

How, If At All, Will Genie+ Affect Rider Switch And Single Rider?

It shouldn’t impact Rider Switch at both Disney World and Disneyland. 

Really, Genie+ should work alongside Rider Switch, just like FastPass+ and FastPass/MaxPass previously did.

As far as we know, Single Rider lines aren’t going anywhere at Disney World and Disneyland.

What If You Don’t Have A Smartphone?

Now more than ever guests visiting Disney parks need a smartphone, especially when it comes to accessing virtual queues, placing mobile orders, and making Genie+ and additional Lightning Lane selections.

If you don’t have a smartphone, you won’t be able to utilize Genie+. You cannot use it via a web browser.

But, there are still Standby and Single Rider lines that don’t require the use of a smartphone or your credit card. Of course, they also don’t offer the same perks as Genie+.

LIGHTNING LANE QUESTIONS

disney genie plus at disney world and disneyland

What’s A “Lightning Lane”?

This is the new name for FastPass/FastPass+ lanes.

What Are Individual Lightning Lane Attraction Selections?

There are individual Lightning Lane attractions selections that are not included with Genie+. They are sold separately and will be pay-per-use.

If you opt to pay for it, you’ll schedule a time to arrive at up to two “highly demanded” attractions each day using the Lightning Lanes, like Seven Dwarfs Mine Train at Magic Kingdom and Radiator Springs Racers at Disney California Adventure.

This option can be used across multiple theme parks and for those with the Park Hopper option. So, you can make one selection at one theme park and the second at another theme park. Or, you can make two selections in one park.

Unlike Genie+ which doesn’t offer any perks to guests staying onsite, the individual Lightning Lane attractions do have a slight perk if you’re staying onsite:

Onsite Disney World Resort hotel guests can start making these selections starting at 7 a.m. but Disney World guests staying offsite can’t start making selections until park opening — but, they don’t have to be inside the park to do so. Offsite guests just have to wait until the park officially opens before they can make a selection. 

Disneyland guests can make individual Lightning Lane options once they enter the parks.

genie+ individual lightning lane selections disney world

How Much Will A La Carte Attractions Cost?

Pricing for this option will vary by date, attraction, and park. Here are some real-world examples shared by Disney:

Prices will vary by date, attraction and park. For example, the Lightning Lane entrance to Remy’s Ratatouille Adventure will be $9 per person on October 19 and $11 per person on October 23. As another example, on both those dates, Lightning Lane entrance to Expedition Everest – Legend of the Forbidden Mountain will be $7 per person, while Star Wars: Rise of the Resistance will be $15 per person. Throughout the year, prices may be lower on some days and higher on other days. This option may be purchased at up to 2 different attractions each day.

You can check the My Disney Experience app on the day of your visit for current prices and attraction availability.

Which Attractions Will Be A La Carte?

Here are Disney World’s individual Lightning Lane attractions available at launch:

MAGIC KINGDOM

  • Seven Dwarfs Mine Train
  • Space Mountain

EPCOT

  • Frozen Ever After
  • Remy’s Ratatouille Adventure

HOLLYWOOD STUDIOS

  • Mickey & Minnie’s Runaway Railway
  • Star Wars: Rise of the Resistance

ANIMAL KINGDOM

  • Avatar Flight of Passage
  • Expedition Everest – Legend of the Forbidden Mountain

Here are Disneyland’s individual Lightning Lane attractions available at launch:

DISNEYLAND PARK

  • Star Wars: Rise of the Resistance

CALIFORNIA ADVENTURE

  • Radiator Springs Racers
  • WEB SLINGERS: A Spider-Man Adventure

In addition, some attractions with Virtual Queues, like both Star Wars: Rise of the Resistance at Disneyland, WEB SLINGERS: A Spider-Man Adventure at Disney California Adventure park, and Remy’s Ratatouille Adventure at Epcot will offer guests that missed their chance with the Virtual Queue the opportunity to purchase a Lightning Lane spot.

Update: Disneyland may now opt to pause virtual queue enrollment for WEB SLINGERS from time to time and open the standby queue for the remainder of an operating day. You’ll still be able to purchase entry via the a la carte Lightning Lane option.

Important: On Sept. 23, the virtual queue was paused for Rise of the Resistance at Hollywood Studios. A standby queue is being used. A virtual queue could return at a later date or “from time to time.” You’ll still be able to purchase entry via the a la carte Lightning Lane option.

How Many Lightning Lane Selections Can You Make?

There is a maximum of two purchases per guest per day.

You can’t make these selections ahead of time, but only on the day of your visit. You’ll be able to choose from a list of available times throughout the day.

If you want, you can even purchase both individual Lightning Lane attraction selections right at 7 a.m. 

Will Individual Lightning Lane Selections Sell Out Of Availability?

There’s a limited number of Individual Lightning Lane purchases available each day, meaning they could sell out.

Can I Cancel Or Modify Individual Lightning Lane Selections?

These purchases are final. You cannot cancel or modify.

Can You Purchase Both Individual Lightning Lane Attractions And Genie+?

Yes, you can purchase both individual Lightning Lane attractions and Genie+. They are sold separately and are two different services.

Will There Still Be A Standby Line?

Yes, Standby Lines aren’t going anywhere.

Will There Be Virtual Queues?

Yes. 

Star Wars: Rise of the Resistance at Disneyland and WEB SLINGERS: A Spider-Man Adventure at Disney California Adventure park will continue to offer free virtual queues. 

These two attractions will also offer paid individual Lightning Lane selections. If you are unable to snag a boarding group, you also have the option to purchase entry via the a la carte Lightning Lane option.

Remy’s Ratatouille Adventure also offers a virtual queue similar to Rise of the Resistance and will also have an a la carte purchase option.

Update: Disneyland may now opt to pause virtual queue enrollment for WEB SLINGERS from time to time and open the standby queue for the remainder of an operating day. You’ll still be able to purchase entry via the a la carte Lightning Lane option.

Important: On Sept. 23, the virtual queue was paused for Rise of the Resistance at Hollywood Studios. A standby queue is being used. A virtual queue could return at a later date or “from time to time.” You’ll still be able to purchase entry via the a la carte Lightning Lane option.


ANNUAL PASSHOLDER QUESTIONS

disney genie walt disney world

How Does Genie+ Work If You’re An Annual Passholder?

All we know at this time is that at launch, Passholders at Disney World and Magic Key holders at Disneyland will be able to purchase Genie+ on the day of their visit or add to their ticket for length of stay. 

Annual Passholders at both Disney World and Disneyland can also purchase individual Lightning Lane selections on the day of their visit.

Will Annual Passholders Get A Discount For Genie+?

At this time, there are no Passholder discounts available for Disney Genie+ or individual attraction Lightning Lane purchases.

Per Disney, “As always, we will continue to explore new offerings for Annual Passholders and Magic Key holders in the future and value their feedback.”

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There’s no denying that planning Disney vacations are going to be very different once Genie+ goes into effect.